GDPR Compliance

Last updated: August 2026

Introduction

meadow-hare is committed to protecting the privacy and rights of individuals in accordance with the General Data Protection Regulation (GDPR). This page provides information specifically for visitors from the European Economic Area (EEA) and explains how we comply with GDPR requirements.

Data Controller

For the purposes of GDPR, the data controller is:

meadow-hare
Botanical Drive 42
Constantia, Cape Town
Western Cape, 7806
South Africa
Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases as defined by GDPR:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as subscribing to our newsletter.
• Contract: Where processing is necessary for the performance of a contract, such as when you book a tour or purchase membership.
• Legitimate interests: Where processing is necessary for our legitimate interests, such as improving our services and understanding how visitors use our website, provided these interests are not overridden by your rights.
• Legal obligation: Where processing is necessary for compliance with a legal obligation.

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

• Right to access: You have the right to request a copy of the personal data we hold about you.
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to erasure: You have the right to request that we delete your personal data, subject to certain conditions.
• Right to restrict processing: You have the right to request that we limit how we use your personal data.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to our processing of your personal data based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month. In certain circumstances, we may extend this period by two additional months, in which case we will inform you of the extension and the reasons for it.

There is no fee for exercising your rights. However, we may charge a reasonable fee if your request is clearly unfounded or excessive, or we may refuse to comply with the request in such circumstances.

International Data Transfers

As we are based in South Africa, personal data collected from EEA visitors may be transferred to and processed in South Africa. South Africa has been recognised by the European Commission as providing an adequate level of data protection. We ensure that any international transfers of personal data comply with applicable data protection laws.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the context and our obligations.

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data where appropriate
• Regular testing and evaluation of security measures
• Limiting access to personal data to authorised personnel
• Staff training on data protection

Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. If you are in the EEA, you can contact your local data protection authority. A list of EEA data protection authorities can be found on the European Commission's website.

Updates to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For any questions regarding GDPR compliance or to exercise your data protection rights, please contact us at:

Email: [email protected]
Address: Botanical Drive 42, Constantia, Cape Town, Western Cape, 7806, South Africa